Privacy Policy
Our Privacy Policy
Welcome to Steps Farmcare Centre (“we,” “our,” or “us”). We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of information when you visit our website or engage with our services.
1. Information We Collect
1.1. Personal Information: We may collect personal information such as your name, email address, phone number, and physical address when you provide it to us voluntarily.
1.2. Usage Data: We may collect non-personal information about your interaction with our website, including your IP address, browser type, device information, and usage patterns.
2. How We Use Your Information
We use the collected information for the following purposes:
2.1. To provide you with the products and services you request.
2.2. To communicate with you, respond to your inquiries, and provide customer support.
2.3. To improve our website and services based on your feedback and usage.
2.4. To send you updates, promotions, or newsletters if you have opted to receive them.
3. Data Protection and Security
We take reasonable steps to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.
4. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in delivering our services, but they are bound by confidentiality and privacy obligations.
5. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
6. Links to Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies separately.
7. Your Choices and Rights
You have the right to access, correct, or delete your personal information. To exercise these rights or for any questions related to your data, please contact us using the information provided below.
8. Updates to this Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal and regulatory reasons. The revised policy will be effective upon posting on our website.
9. Contact Us
If you have questions or concerns about our privacy practices, please contact us;
Address: Mfangano Street, Terry House, Rainbow Hotel building, 3rd floor, room 138, Nairobi, Kenya Phone: 0704 874427